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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very easy to use, great app!

Very easy to use, great app to creat separate saving spaces Reviewed on: 12th April 2024

Schemes are awesome with this bank.

Schemes are awesome with this bank. Referrals i made over £200 which was so needed at a tough period in my life. Forever grateful to them and i use them every time i go abroad. Best rates around. Reviewed on: 12th April 2024

Excellent personal customer service

Excellent personal customer experience, speaking to real person not machine and problem resolved immediately Reviewed on: 12th April 2024

Great bank with a solid company and a fast and versa...

Great bank with a solid company and a fast and versatile well working app Reviewed on: 12th April 2024

Really good experience.

Really good experience. Easy to open an account. Good rewards and good interest on savings compared to other banks. Easy to access help. Reviewed on: 12th April 2024

Easy to use and understand

I find the Chase banking app very easy to use and so convenient. All transactions are easy to understand, even for an old biddy!! Reviewed on: 12th April 2024

Good easy to use app, plus support is good -quick re...

Good easy to use app, plus support is good -quick response to messages plus you can talk to a human to receive help should it be needed Reviewed on: 12th April 2024

Very easy to set up an account.

Very easy to set up an account. I had some issues with my middle name. So I called Chase, and they resolved it for me very quickly over the phone. The person I spoke to was very friendly and gave me a quick resolution. The actual product is great. It’s nice that balances in the current account earn interest. Very easy to move money between accounts. Reviewed on: 12th April 2024

Everything works every time all the time

Everything works every time all the time Reviewed on: 12th April 2024

I have been using chase for 2 years now.

I have been using chase for 2 years now. Had good cashback, also easy to use online account. Whilst i applied the account it was quick and got my card in few working days. Reviewed on: 12th April 2024

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