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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Chase is fast and reliable

My experience with chase has been great, even with large transfers they immediately called and sorted eveeything out whilst following all the legal bits and pieces. They always have the fastest customer service hands down! Reviewed on: 12th April 2024

Cash back

I love the automatic cash back on spending that I would of done with other banks for no reward Reviewed on: 12th April 2024

Excellent bank

Chase has always been very good with communication Reviewed on: 12th April 2024

Very smooth experience and a great mix of traditiona...

Very smooth experience and a great mix of traditional and a neo bank bringing best of both worlds. Reviewed on: 12th April 2024

Greatness It’s great for personal use

It’s great for personal use and doing my usual transferring Reviewed on: 12th April 2024

Trouble free account.

Trouble free account. Card just works everywhere. Fee-free use abroad. Unlike other cards doesn't just stop working when abroad or generate annoying calls from fraud prevention. Now my first choice for paying for anything here or abroad. Reviewed on: 12th April 2024

Hassle free and great for easy holiday spending

Hassle free and great for easy holiday spending Reviewed on: 12th April 2024

The best

I have never had any problems with Chase banking and their customer service is excellent Reviewed on: 12th April 2024

Great customer support and communication

Great customer support and communication Reviewed on: 12th April 2024

I am really happy with my Chase account

I am really happy with my Chase account, the app is easy and intuitive, and I haven't had any issue so far Reviewed on: 12th April 2024

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