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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Overall easy app to use and I like the fact the actu...

Overall easy app to use and I like the fact the actual card does not show the card details on which is a good security feature. The saving interest rates are very good in comparison to standard high street banks offer Reviewed on: 12th April 2024

Superb App interface.

Superb App interface which is easy to use : comprehensive, clear, concise and allows me to track transactions, move money, purchase items using contactless and see how much cash back I have earned. Reviewed on: 12th April 2024

Very pleased

Chose this bank as it had best interest offers for current account and open savings account. Very happy with my choice. Reviewed on: 12th April 2024

First class from start to current day.

First class from start to current day. Reviewed on: 12th April 2024

Friendly helpful service, highly recommend.

Friendly helpful service, highly recommend. Reviewed on: 12th April 2024

My experience Excellent in all respects

Excellent in all respects. Easy to use app very helpful staff if you need to speak to someone. Reviewed on: 12th April 2024

Chase is fast and reliable

My experience with chase has been great, even with large transfers they immediately called and sorted eveeything out whilst following all the legal bits and pieces. They always have the fastest customer service hands down! Reviewed on: 12th April 2024

Cash back

I love the automatic cash back on spending that I would of done with other banks for no reward Reviewed on: 12th April 2024

Excellent bank

Chase has always been very good with communication Reviewed on: 12th April 2024

Very smooth experience and a great mix of traditiona...

Very smooth experience and a great mix of traditional and a neo bank bringing best of both worlds. Reviewed on: 12th April 2024

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