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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Seamless experience.

Seamless experience. Never gets in the way of things even when abroad.. Reviewed on: 13th February 2026

Chase a good bank

Chase Bank suits my need for day to day banking and has interesting tips on savings and investments in all a good bank. Reviewed on: 13th February 2026

Brilliant bank

I love how secure every transaction is and have to be approved by me. I will be using travel insurance for my holiday next month. When I experienced a scam, I rang chase straight away and the man helped me to change my details and reassured me that no money would be taken. Reviewed on: 13th February 2026

I have been using the chase bank from sometimes and...

I have been using the chase bank from sometimes and its been the best of the all i have used no bug on app no problem with credit card ever Is smooth every time Reviewed on: 13th February 2026

I am impressed.

It’s a new account for me but I am impressed. Reviewed on: 13th February 2026

Excellent communication, easy to use, good facilitie...

Excellent communication, easy to use, good facilities, good returns Reviewed on: 13th February 2026

Delighted with service I receive from Chase.

Delighted with service I receive from Chase. Customer service has always been 10/10. Wee bit disappointed that the cash back only covers certain things but overall love this bank. Reviewed on: 13th February 2026

I have had amazing experience with Chase bank since...

I have had amazing experience with Chase bank since I joined them and get cash back on some of my spending Reviewed on: 13th February 2026

So easy to use whenever I go abroad

So easy to use whenever I go abroad Reviewed on: 13th February 2026

Banking seems easier

Totally streamlined alongside transparency in all aspects of banking. The app is very customer oriented. And superior to my other online banking interfaces. A very positive straightforward iinteraction from enrolment. Great incentives to save and spend with financial rewards. Reviewed on: 13th February 2026

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