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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

So simple to open so easy to use and great...

So simple to open so easy to use and great service Reviewed on: 12th April 2024

Great app

Very easy to navigate app with all essential needs covered. Very safe as withdrawals can only be made to nominated accounts. Reviewed on: 12th April 2024

Extremely smooth app and account experience, no issu...

Extremely smooth app and account experience, no issues with transfers, clear transactions and decent interest rates and incentives. Reviewed on: 12th April 2024

Intuitive access to your information

The App is intuitive, easy and straightforward Reviewed on: 12th April 2024

Great product, easy to use app support staff excellent

Great product, easy to use app support staff excellent Reviewed on: 12th April 2024

Should have changed account years ago.

I debanked NatWest at the time of the recent scandal after 40 years as a customer. I should have done it years ago as I’ve never looked back. I ran accounts in parallel for a while but don’t regret finally making the leap to a great challenger. Reviewed on: 12th April 2024

GREAT PRODUCT AND SERVICE - THE CURRENT ACCOUNT IS M...

GREAT PRODUCT AND SERVICE - THE CURRENT ACCOUNT IS MODERN AND EASY TO USE Reviewed on: 12th April 2024

My thoughts on Chase

Easy to use app, every transaction pings up on the app within seconds, option to round up, interest on current account and 1% cashback on majority of spending. 10 out of 10 Reviewed on: 12th April 2024

Good accounts and app.

Good, simple current and savings accounts. App better than most. Favourable interest rate on savings. Reviewed on: 12th April 2024

Chase bank .

They are easy to talk too and sort things and get answers Reviewed on: 12th April 2024

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