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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Fun money!

Just love using my Chase current account. It’s where all my fun spending gets done! Reviewed on: 12th April 2024

Great for expats

Great flexibility and it is great to talk to a human and not a robot. Reviewed on: 12th April 2024

I am a reasonably new customer but have found the ap...

I am a reasonably new customer but have found the app easy to use. Reviewed on: 12th April 2024

problem with transactions

When I have any problem with transactions they really sorted out quickly. Reviewed on: 12th April 2024

So simple to open so easy to use and great...

So simple to open so easy to use and great service Reviewed on: 12th April 2024

Great app

Very easy to navigate app with all essential needs covered. Very safe as withdrawals can only be made to nominated accounts. Reviewed on: 12th April 2024

Extremely smooth app and account experience, no issu...

Extremely smooth app and account experience, no issues with transfers, clear transactions and decent interest rates and incentives. Reviewed on: 12th April 2024

Intuitive access to your information

The App is intuitive, easy and straightforward Reviewed on: 12th April 2024

Great product, easy to use app support staff excellent

Great product, easy to use app support staff excellent Reviewed on: 12th April 2024

Should have changed account years ago.

I debanked NatWest at the time of the recent scandal after 40 years as a customer. I should have done it years ago as I’ve never looked back. I ran accounts in parallel for a while but don’t regret finally making the leap to a great challenger. Reviewed on: 12th April 2024

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