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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49014)

Simple service perfectly done

Have been with them over a year. Straight forward and excellent service Reviewed on: 12th April 2024

Refreshing

Very easy to contact and most helpful Reviewed on: 12th April 2024

Use them for everything

Was going to use them for just travel, but now using them for all everyday purchases as well. Great value and decent savings rate as well Reviewed on: 12th April 2024

Love it.

Love it. Easy to use and manage. Everything is there within just a click. I really love it and would recommend it to everyone Reviewed on: 12th April 2024

Chase have been brilliant customer service on hand w...

Chase have been brilliant customer service on hand whenever I need them Reviewed on: 12th April 2024

Not really had much to do with my account as...

Not really had much to do with my account as it is new Reviewed on: 12th April 2024

Easy to use and great service.

Easy to use and great service. Would highly recommend to family and friends. Love the choice of accounts Reviewed on: 12th April 2024

The 1% cash back on all card transactions is a great...

The 1% cash back on all card transactions is a great was of getting some extra cash Reviewed on: 12th April 2024

Can highly recommend

It was easy to join. Everything was very clear. App is simple to use Reviewed on: 12th April 2024

Chuffed with Chase

Easy banking at home and abroad. Let’s me make money while spending and saving Reviewed on: 12th April 2024

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