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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Chuffed with Chase

Easy banking at home and abroad. Let’s me make money while spending and saving Reviewed on: 12th April 2024

Amazing customer service , app is easy to navigate

Amazing customer service , app is easy to navigate Reviewed on: 12th April 2024

The cashback is very useful!

The cashback is very useful! The customer service is decent however I do hear a lot about people getting account blocked. I like the app although it could be a lot better. Reviewed on: 12th April 2024

Excellent bank everything online and slick

Excellent bank everything online and slick Reviewed on: 12th April 2024

Been banking with chase for a couple years now and n...

Been banking with chase for a couple years now and never had an issue, looking to move chase to my main bank now Reviewed on: 12th April 2024

Great experience!

From the minute I opened the account it has been seamless. Everything works like clockwork, would recommend to anyone. Reviewed on: 12th April 2024

Easy to manage and open account

I have been using it for more than a year , easy to manage , getting cash backs.I love it 1% cash back is one of the best feature. App is very user friendly. Reviewed on: 12th April 2024

Don't Chase other banks chase this one.

Very easy to use and interest rates very competitive. The app is geared for modern day life. The ability to create and manage separate accounts within one is fantastic. Reviewed on: 12th April 2024

Very easy to open, set up and run.

Very easy to open, set up and run. Use abroad at no extra cost. Reviewed on: 12th April 2024

Very convenient way of banking quick and easy to use...

Very convenient way of banking quick and easy to use the online banking app itself is very easy to navigate haven’t had any issues sending receiving money quick simple easy Reviewed on: 12th April 2024

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