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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Best banking experience

Easy to use app, great communication, excellent customer service, can contact the bank through their app and an actual person attends to the query unlike other banks that use bot Reviewed on: 12th April 2024

Fantastic app, great customer service on the phone -...

Fantastic app, great customer service on the phone - by far the best bank I have had. Reviewed on: 12th April 2024

ChaseBank

Great service - customer care at the forefront. Have recommended to along family and friends. I will continue to use this and reccommend to more people. Better than other banks I use, good rates Reviewed on: 12th April 2024

The only thing I can fault is that there is no dark...

The only thing I can fault is that there is no dark mode for the app - aside from this it’s a very good product and everything runs efficiently. Reviewed on: 12th April 2024

Great savings and no issues with them some excellent...

Great savings and no issues with them some excellent rates Reviewed on: 12th April 2024

Excellent service esay to use app

Excellent service esay to use app Reviewed on: 12th April 2024

Use Debit Card Abroad

I have used the Chase debit card abroad and it provides an excellent exchange rate. Over all, other service provided are very good too. Only downside is the interest rate return provided on the savings account. Reviewed on: 12th April 2024

Simple app, clean and clear.

Simple app, clean and clear. Everything explained so banking with Chase is a rewarding doddle. Reviewed on: 12th April 2024

Superb bank !

This is the first bank I have had that has made my money work harder for me! We had a wedding to pay for and we ended up earning enough cashback and interest to fund more items! Reviewed on: 12th April 2024

Great bank! Best one there is

Great bank! Love I can have a virtual card for using online and then pause it incase one of the retailers has a data leak. Cash back on spending Reviewed on: 12th April 2024

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