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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

1% Cashback current account is unbeatable!

On the brief occasions that I do need to speak to the customer service team, they are always on hand and extremely professional. For my current account, it is amazing that there is the 1% cash back on all purchases which I don’t believe any other bank does. Reviewed on: 12th April 2024

Love the app, Interest Rates, and the Rewards.

Love the app, Interest Rates, and the Rewards. The whole account is a win-win! Reviewed on: 12th April 2024

Great service east to work with , customer service i...

Great service east to work with , customer service is amazing also no hidden fees or charges would not change Reviewed on: 12th April 2024

Hassle- free

Opening my current account was easy peasy. With just few clicks from account registration to identity verification, I was able to process my account in less than an hour. Very perfect for a busy person like me who doesn’t have time to go to a physical bank given that I work night shifts. Reviewed on: 12th April 2024

Happy customer

Very impressed with the service provided, easy process to open, great app Reviewed on: 12th April 2024

Outstanding

Brilliant banking ease of application Very good notification so you know your balance and transaction Reviewed on: 12th April 2024

CHASE - A very easy to use and efficient service..

A very easy to use and efficient app-based service. Giving much flexibility and an ease when undertaking my banking requirements m. Reviewed on: 12th April 2024

Easy to set up and excellent communication

Easy to set up and excellent communication Reviewed on: 12th April 2024

Best bank overall, had a good experience with them s...

Best bank overall, had a good experience with them so far. No major flaws. Reviewed on: 12th April 2024

Easy to Use

APP very easy to access and use and seems very secure too. Chase take customer security very seriously Reviewed on: 12th April 2024

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