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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Fantastic Customer Service and App.

Fantastic Customer Service and App. Reviewed on: 12th April 2024

Extremely easy to use and proactive about security.

Extremely easy to use and proactive about security. Reviewed on: 12th April 2024

Very creative Very customer based

Chase incentives encourage us to spend through our cards instead of cash. Which is a good habit if u r desperate to understand how u spend ur money. Reviewed on: 12th April 2024

Easy banking why aren’t all banks like this?

Easy banking why aren’t all banks like this? Reviewed on: 12th April 2024

Quick and easy to use friendly customer service and...

Quick and easy to use friendly customer service and good telephone service Reviewed on: 12th April 2024

Chase is an extremely customer-friendly service.

Chase is an extremely customer-friendly service. The app is easy to navigate, and the additional interest rate, round-up feature, and cashback on everyday spending make it a truly unbeatable service. Reviewed on: 12th April 2024

They are good and effective also provide top tier se...

They are good and effective also provide top tier services Reviewed on: 12th April 2024

Easy to use; good rates for savings

Very easy to use; also good rates for savings Reviewed on: 12th April 2024

Been using for about 6 months.

Been using for about 6 months. No problems at all. Reviewed on: 12th April 2024

Can't fault at all.

Can't fault at all. Getting cash for everyday spending is unbelievable. Reviewed on: 12th April 2024

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