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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

The information on the card is a little too simple,...

The information on the card is a little too simple, and the app design is very good Reviewed on: 12th April 2024

Just easy to use as they all should be

Just easy to use as they all should be Reviewed on: 12th April 2024

great thank you, amazing service and very quick to r...

great thank you, amazing service and very quick to reply when i have issues Reviewed on: 12th April 2024

Easy to use, helpful when travelling

I particularly welcome the no fees & no fuss on exchange rate when I make purchases overseas. It's simply the exchange rate that moment, which helps to easily manage money and travel budget in foreign currencies. The app is simple to use, I even have a couple of savings pots. Reviewed on: 12th April 2024

Great bank brilliant for being able to save for mult...

Great bank brilliant for being able to save for multiple different things at once and all in one place Reviewed on: 12th April 2024

Easy to use

Easy to use and cashback benefits from purchases which are great. Reviewed on: 12th April 2024

Easy to apply and use.

Easy to apply and use. Good interface Reviewed on: 12th April 2024

So simple to set up great app and easy to use, the b...

So simple to set up great app and easy to use, the benefits are great too Reviewed on: 12th April 2024

Extremely easy to use, great online banking app just...

Extremely easy to use, great online banking app just makes banking easy. Reviewed on: 12th April 2024

Consistently excellent service, class leading products

Consistently excellent service, class leading products Reviewed on: 12th April 2024

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