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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Quick efficient service, excellent communications

Quick efficient service, excellent communications and a good value product. I particularly like the ease and speed of transfer to an the card and the overall professionalism of the company. Reviewed on: 12th April 2024

Chase UK:Exceptional Service Meets Banking Excellence

My experience with Chase UK has been nothing short of exceptional. From the moment I stepped into the branch, I was greeted with warmth and professionalism. The staff went above and beyond to assist me with all my banking needs, whether it was opening a new account, setting up online banking, or answering any questions I had. What truly sets Chase UK apart is their dedication to customer satisfaction. Whenever I had a concern or issue, they addressed it promptly and effectively, ensuring that I always felt valued as a customer. The convenience of their online banking platform also made managing my finances effortless. Furthermore, I appreciate Chase UK's commitment to innovation and technology. Their advanced security measures gave me peace of mind knowing that my personal information and funds were always protected. Overall, I can confidently say that Chase UK has exceeded my expectations in every aspect. I highly recommend them to anyone seeking reliable and customer-focused banking services. Thank you, Chase UK, for providing such an outstanding banking experience. Reviewed on: 12th April 2024

It’s good and professional bank and it’s easy to use...

It’s good and professional bank and it’s easy to use as well in the app Reviewed on: 12th April 2024

The phone is answered within one minute.

The phone is answered within one minute. Fabulous. Other banks take 30 minutes Reviewed on: 12th April 2024

I like chase for cashback on my everyday spendings,...

I like chase for cashback on my everyday spendings, 1% which is nice, savings interest rate is massive, so one can boost its savings Reviewed on: 12th April 2024

Easy to use.

Easy to use. No problem with access. Reviewed on: 12th April 2024

Easy Banking

Very easy to use on line never any issues cash back on spending is a nice bonus Reviewed on: 12th April 2024

Excellent experience throughout.

Excellent experience throughout. Information is clear and succinct and easy to find. Reviewed on: 12th April 2024

Very straightforward and easy to use.

Very straightforward and easy to use. Reviewed on: 12th April 2024

Great app and customer experience

Great app and customer experience Reviewed on: 12th April 2024

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