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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Very good bank and always happy to help and resolve...

Very good bank and always happy to help and resolve any issues at the earliest possible moment. Rewards are extremely enticing and notification of offers are always timely and relevant Reviewed on: 12th April 2024

Such an easy banking app!

Such an easy banking app! Love it! Reviewed on: 12th April 2024

Excellent experience.

Excellent experience. Great customer service Reviewed on: 12th April 2024

Money percentage back, won me over

Money percentage back, won me over and I nearly made the full change of banks. After a few month this changed putting more and more limitations and stipulations on. Reviewed on: 12th April 2024

Use abroad is excellent with no charges and good exc...

Use abroad is excellent with no charges and good exchange rate Reviewed on: 12th April 2024

Zero fees for USA, always a winner

Very easy to use. No fees for using card in the USA which is amazing value Reviewed on: 12th April 2024

Best bank for me at the moment!

Best bank for me at the moment. Completely free, all within the app, free spending abroad and when in the USA, having the option to use Chase ATM's comptletely free is a massive bonus. It is now my main bank account Reviewed on: 12th April 2024

Chase has always been fast and efficient at respondi...

Chase has always been fast and efficient at responding when confronted with issues and I’ve never had an issue with them that they haven’t been able to resolve within minutes Reviewed on: 12th April 2024

Fantastic service and really easy to use app.

Fantastic service and really easy to use app. Amazing that you can use the card all over the world without incurring fees. Reviewed on: 12th April 2024

Amazing customer service l, user friendly app

Amazing customer service l, user friendly app Reviewed on: 12th April 2024

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