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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Best for cashback, no hard credit check, easy to use...

Best for cashback, no hard credit check, easy to use, intuitive app Reviewed on: 10th April 2024

So easy to use, cash back on purchases, a fabulous...

So easy to use, cash back on purchases, a fabulous bank Reviewed on: 10th April 2024

Chase current account is excellent

If you didnt know JP Morgan Chase was a large, old name in banking, you'd never say Chase Bank in the UK would ever be from an incumbent bank. The entire approach is app first, which I like. The app is clean, sleak and modern. Its incredibly easy to use and pleasant to look at. The UI is beautiful. There are many clever features, such as your card details only appearing on the app and not your card itself. Being able to easily chat in the message section to support is ideal. The roundups and cashback deals make it a no brainer. One also gets very generous ATM withdrawal allowance and the fee-free spending overseas came in very handy. Usually I use another provider for that, but I used Chase and got an excellent rate on my spend in Euros. Reviewed on: 9th April 2024

Great experience from signing up online to using it...

Great experience from signing up online to using it daily. Great features and versatile. Reviewed on: 8th April 2024

Account provision and rates are excellent.

Account provision and rates are excellent. App is very slow and that's the only reason I mark then down. Reviewed on: 8th April 2024

Great service and app

So easy to setup an account via the app and extremely user friendly, really intuitive. Reviewed on: 8th April 2024

Great bank!

Great bank! Rewards me for my spending and my saving. Love the round up account and all the little ways I can manage my money in the app. Reviewed on: 8th April 2024

Good App, easy banking and great service

Good features and rates, App is intuitive and simple to use, messages are clear and simple and customer service, when needed, actually wants to help Reviewed on: 8th April 2024

Chase Bank gives me all what I need :)

Chase Bank gives me all what I need: 1% cashback up to £15 a month, opening multiple accounts without a problem, physical card without bank details, clear banking app, direct debits and standing orders able to set up from savings accounts and savings accounts with the same interest for all of them. Reviewed on: 8th April 2024

Chase - great bank

I am a customer since January and I do personally think that chase are offering good products. Their customer service is great and the 1% cashback is really a plus. I would definitely recommend Chase to my friends. Reviewed on: 7th April 2024

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