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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Top digital bank with modern features

As a digital bank, the experience is far better than with any High Street bank that I've used. Standing orders are paid out on weekends, transfers can be confirmed using the app without card readers or text messages, and the numberless debit card is a great security feature. The interest rates are also relatively decent and I enjoy using the account. Reviewed on: 28th March 2024

Great, easy to use current account with cashback.

Great, easy to use current account with cashback. Reviewed on: 28th March 2024

Chase always provide a first-rate experience...

Chase always provide a reliable and seamless banking experience via their app. It's easy to use and provide comprehensive banking features. Whenever I've needed to speak to someone on the phone, the staff have always been helpful and efficient and provided a first-rate customer service. I wouldn't hesitate to recommend them to anyone! Reviewed on: 28th March 2024

Easy to use, excellent service and great opportuniti...

Easy to use, excellent service and great opportunities to earn while you spend. Reviewed on: 25th March 2024

Easy App

Having the app on my phone has made it easy to keep a track of my money. Reviewed on: 25th March 2024

I get interest and cashback on my current account.

It's good to earn interest on my current account. It's good to earn cashback each month too. I find the app easy to use - I often find apps hard to use. It's quick and easy to move money between current and savings accounts. I like the debit card which doesn't have printed details about my account on it and is more secure than many cards. Reviewed on: 24th March 2024

Simple to use / good rates plus perks

Simple to use / good rates plus perks Reviewed on: 24th March 2024

The bank that puts customers first

The account that rewards customers for banking with them without expecting a monthly charge in return Reviewed on: 23rd March 2024

App is easy to use and very clear.

App is easy to use and very clear. Love the round up option too. Reviewed on: 22nd March 2024

Very good Nice app fastest new product

Very good Nice app fastest new product Reviewed on: 21st March 2024

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