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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

I have been banking with Chase for nearly 2 years.

I have been banking with Chase for nearly 2 years. Offers current account which you can earn cashback on your spendingm also good rate for saving accounts. Banking app has good features which are easy to use. Overall it is a great bank and I wouldn't hesitate to recommend Reviewed on: 11th March 2024

Was new to Chase and signed up for 1% cashback but t...

Was new to Chase and signed up for 1% cashback but their app is the best I've used, love the integrated features like cashback, round-ups and very good customer service. Reviewed on: 11th March 2024

Its a great bank and its easy to use the...

Its a great bank and its easy to use the mobile app Reviewed on: 11th March 2024

All accounts in one place. Excellent security

All accounts in one place. Excellent security by using numberless card, after a number of contactless card payments (upto £100 ), CHASE then asks for Chip n Pin. Purchase over the internet use 2 factor authentication most times. Using your debit card abroad not only gives you the option to pay in local currency with a 'near' perfect conversion rate to the Bank of England or in GBP. Reviewed on: 11th March 2024

Quick and efficient answers to my questions.

Quick and efficient answers to my questions. Reviewed on: 10th March 2024

I enjoy using the app

I enjoy using the app, earning interest on my current account and getting rewards for spending. Whenever I've had a problem, it's been great to be able to actually speak to someone to sort it out. Reviewed on: 10th March 2024

Chase current account has 1% rebate

Chase current account has 1% rebate Reviewed on: 10th March 2024

Interests given and excellent customer service

They give me interest for the money I have in my account, their app is excellent, easy to use and very good. Their customer support is also very effective and efficient, with verification done on the app rather than questions asked. Reviewed on: 10th March 2024

Great all round

Easy to use. Very fast service. Everything resolves quickly. App is easy and secure. Reviewed on: 10th March 2024

The efficient, modern way to banking.

Very easy, reliable banking App. Great, competent, friendly staff over the phone, via chat, and message. Always helpful, and very responsive. Reviewed on: 10th March 2024

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