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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Just simply excellent.

Just simply excellent. Straight forward to setup as an online account with no gimmicks and useful money saving extras. Customer service is excellent too. Reviewed on: 13th February 2026

Great account with intuitive app.

The App is intuitive and easy to use with a comprehensive set of actions. Balances etc are clear and it is very straightforward to transfer money between accounts. Round Up is a good feature and the app manages it well. If you need help you can get through to a human advisor. Reviewed on: 13th February 2026

Excellent customer service

Best customer service I’ve ever encountered in a lifetime of mediocre customer service. Reviewed on: 13th February 2026

Chase - review

Money always reaches my account quickly. Any hiccups they are quick to resolve. On holiday my money is protected and easily accessible. Also no charges which is great. Reviewed on: 13th February 2026

Chase bank is great for saving when I spend money on...

Chase bank is great for saving when I spend money on a daily basis it takes some from my spend rounds it up and put the rest in a savings pot and the rewards build up very quickly before you know it you have quite a bit this has been nice to actually get somthing back since opening account 1 year ago I have saved £125 from my rewards Reviewed on: 13th February 2026

Scammers!

Your fraud dept were so on the ball when I was scammed! Reviewed on: 13th February 2026

Chase is excellent and the app is seamless with no p...

Chase is excellent and the app is seamless with no problems and super easy to use. I live it and keep separate saving pots - interest rates are ok Reviewed on: 13th February 2026

Never had a problem since switching to chase

Never had a problem since switching to chase Reviewed on: 13th February 2026

Super efficient and super helpful

Everything seems to work 100% of the time. Its easy to talk to a real human being if you want or eed to and they are very helpful and responsive. Reviewed on: 13th February 2026

Transacct

easy to perform transaction. never a dull moment Reviewed on: 13th February 2026

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