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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy Money management

Banking with Chase is easy and versitale. It is super easy to manage my money. Reviewed on: 27th February 2024

Awesome Bank and excellent features

I’ve been with Chase since June 2023 and all I can say is that I have been very pleased with the service and rewards. The app is super easy to use, the cashback feature is a great reward and you can also open saving account with a great credit interest rate. I always recommend Chase to friends and co-workers. Reviewed on: 27th February 2024

Very helpful good interest rates

Very helpful good interest rates Reviewed on: 27th February 2024

Easy to use app that is really intuitive.

Easy to use app that is really intuitive. Don't need to be an IT expert to use. Innovative products e.g. rounding up in to savings Reviewed on: 27th February 2024

Use more and earn more

Whenever I purchase all kinds of goods, refill petrol, having lunch and dinner, I can enjoy 1% cash back in return. In a way, the round up function helped me earned more on it. I cannot find any alternative in a market so far is beneficial than using Chase Debit Card Reviewed on: 27th February 2024

Great bank, easy to use app.

Great bank, easy to use app. Good value on interest rates. Reviewed on: 27th February 2024

Great for current account and instant access savings

Best instant access savings account I could find, as well as cashback on regular savings which is better than most banks I’ve found. Reviewed on: 27th February 2024

When I contacted Customer Service my query was resol...

When I contacted Customer Service my query was resolved at first point of contact by a very friendly advisor, highly recommend going with Chase Reviewed on: 27th February 2024

Very easy to use interface.

Very easy to use interface. Never any complications. Great options and facilities such as cash back and round up. Reviewed on: 27th February 2024

Good online presence - quick responses

Good online presence - quick responses Reviewed on: 27th February 2024

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