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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Tap, tap, tap.

Very easy to apply for an account. I like being notified when using my debit card, especially when abroad. Reviewed on: 25th February 2024

Easy to use and good incentives.

Very easy to use app which provides access to current accounts, savings accounts and investment accounts all in one place. Incentives such as cashback and round up make the bank rewarding. Reviewed on: 25th February 2024

Brilliant account, highly recommend!

Very easy process to open the account & there are so many brilliant things about it. The app is simple to navigate and the ability to set up different savings pots is a great feature. No account details printed on the card makes it secure, but equally it's very easy for me to get the details on the app when shopping online. I love the cashback on spending and the fact that you can use the card abroad in local currency to get the best exchange rate with no hidden charges. I have already recommended the Chase current account to several people. Reviewed on: 25th February 2024

Easy to set up and use, keeps you informed.

Easy to set up and use, keeps you informed. Easily accessible and always available. Reviewed on: 25th February 2024

Easy to navigate.

Easy to navigate. Customer service prompt to reply Reviewed on: 25th February 2024

A great bank

App is easy to use, cashback on the current account is almost unbeatable and easy to use abroad as well. Good round up and savings accounts too. Overall very satisfied. Reviewed on: 25th February 2024

My only gripe is you have to refresh the homepage to...

My only gripe is you have to refresh the homepage to update your balance. But other than that , this is an excellent service , and I would highly recommend to anybody Reviewed on: 25th February 2024

Very good value.

Very good value. Sometimes card will not work. Buying petrol? I find it frustrating that account details are not on the card. My favourite plastic/bank account Reviewed on: 25th February 2024

Great app. Trustworthy. Good customer support.

Great app. Trustworthy. Good customer support. Reviewed on: 25th February 2024

Love the app, love the savings rate and the round up...

Love the app, love the savings rate and the round up feature. Reviewed on: 25th February 2024

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