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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Easy and caring banking

Easy to open and use. Had problems with buying online and had great customer service to sort it. Excellent and easy alongside savings. Cashback for my everyday spending. Reviewed on: 24th February 2024

Excellent response time and early resolution of any...

Excellent response time and early resolution of any problems/queries. Reviewed on: 24th February 2024

The perfect bank App

Opening a chase current account was straightforward and the perfect bank App is very user friendly Reviewed on: 24th February 2024

Easy to use app.

Easy to use app. Love the rewards. Love the immediate notification when you spend. Good interest rate for the savings account. All in all a great bank and easy to keep track of your spending & savings. Reviewed on: 24th February 2024

Great helpful banking with lots of new ways to save...

Great helpful banking with lots of new ways to save Reviewed on: 24th February 2024

Fantastic customer service.

I've contacted Chase customer services a number of times. On all occasions the call has been answered promptly and politley. Any issue I've has has been dealt with very quickly and to my total satisfacetion. Excellent customer service. Reviewed on: 24th February 2024

Great account diversity and customer service.

Great account diversity and customer service. Reviewed on: 24th February 2024

Great product very good customer

Great product very good customer Reviewed on: 24th February 2024

easy to use, streamlined service, best savings interest

easy to use, streamlined service, best savings interest Reviewed on: 24th February 2024

Fantastic bank only been with them for a few and the...

Fantastic bank only been with them for a few and they have been great 5 Stars Reviewed on: 24th February 2024

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