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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48904 reviews)

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4.94

Based on 48,904 reviews, last reviewed 19th Mar 2026

445400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best of USA Superb on-line banking app without leaving home Reviewed on: 19th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48904)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

I find Chase a really easy to use bank, the app is i...

I find Chase a really easy to use bank, the app is intuitive and easy to learn, and has small bonus like the 1% off shopping, its a great bank Reviewed on: 13th February 2026

Pros and cons - but predominantly pros

Customer service gives fast clear replies on the chat room, help to resolve your problem fast. Good interest rate on savings however used to be a lot higher which was my incentive to join the bank, it is a shame they reduce the rate and don’t seem to value you as a customer once they have you locked in for an extended period of time. Love the cash back on everyday purchases like petrol and groceries from current account spending. However again when you first join it was cash back wherever you spent your money for new customers. App is easy to use and moving money between accounts is. Easy to see current account on the app and transaction list in current account. Overall a fantastic bank that I am proud to use and recommend to everyone. Reviewed on: 13th February 2026

Amazing Chase

I love my chase account, excellent communication and I love the ease of access to my account Reviewed on: 13th February 2026

All round great account

Had Chase for about 3 years, never had any problems. Great for saving too. Reviewed on: 13th February 2026

Chase bank - modern and forward thinking

Chase are easy to deal with and provide attractive offers for savings products. Their app is clear and straightforward. Reviewed on: 13th February 2026

Worthwhile

It encourages people to save even small amounts Reviewed on: 13th February 2026

Everything just works.

Everything just works. Never had any problems Reviewed on: 13th February 2026

I’ve only had my account a short time, but I find it...

I’ve only had my account a short time, but I find it easy to navigate around and I like the features., Reviewed on: 13th February 2026

Consistently excellent.

Consistently excellent. Customer service, second to none Reviewed on: 13th February 2026

It’s a good always happy to help and friendly

It’s a good always happy to help and friendly Reviewed on: 13th February 2026

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