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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Better than most!

Compared to other more traditional banks, Chase is incredibly easy to use and access. It is one of my favourite bank accounts along with Monzo Reviewed on: 21st February 2024

Great bank

Great very relevant always keep you updated so you know what happens and when so I love the ease of use on the app Reviewed on: 21st February 2024

I love seeing my cash-back on purchases as I spend.

I love seeing my cash-back on purchases as I spend. Every little saving helps. I believe the cash-back is better value than cards with rewards or points Reviewed on: 21st February 2024

Excellent customer service online.

Excellent customer service online. Reviewed on: 21st February 2024

Amazing experience.

Amazing experience. Super sleek app with good controls. Instant Saver accounts are the best in Chase. My spare cash for the month is always in the Chase saver accounts given the flexibility it offers. The 1% cashback is cherry on the cake. Reviewed on: 21st February 2024

Best Bank Ever

Very easy to use app. I love all the features like 1% cash back in all my shopping, payments and Direct debits and round ups which go on a separate savings account giving me 5% AER paid monthly. Reviewed on: 21st February 2024

Any problems were dealt with efficiently as I am new...

Any problems were dealt with efficiently as I am new customer and not familiar with on line banking Reviewed on: 21st February 2024

Happy Customer

Through the App ,you can talk yo someone in customer services within 5 mins. I like the round system, which to me is just like saving with realising, and you get 5% on it. The 1% back on all goods bought is great, but it was even more fab when In my first year of having my chase Acc. I got unlimited cash back, now it's only up to £15..Which means you would have to spend 1,500 in a month , but last year I was getting a bathroom fitted and it cost more an £1500 .but 1 got over £30 cashback. the cash back and rounds are untouched by me..so I know I have some money if I need it Reviewed on: 21st February 2024

They are the best.

They are the best. Amazing customer service reply quickly and fix issues asap Reviewed on: 21st February 2024

Great cash back and savings is excellent!

Great cash back and savings is excellent!! Reviewed on: 21st February 2024

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