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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Brilliant App, Info, Notifcations, Offers, Benefits.

Brilliant App, Info, Notifcations, Offers, Benefits.. Just an all around great bank.. Cashback yes please. Monthly Interest, Yes please. Quick payment and refunds.. Yes please. Round Ups.. Yes please. It's helped me save money and control spending.. Keep up the good work. Reviewed on: 21st February 2024

very good banking app, good saving rates and friendl...

very good banking app, good saving rates and friendly customer service Reviewed on: 21st February 2024

Excellent Banking

Excellent Banking with cashback and interest. Competitive rates too. Smart choice :) Reviewed on: 21st February 2024

a very friendly bank and everything is so easy

a very friendly bank and everything is so easy Reviewed on: 21st February 2024

Easy to set up an account with a great app on my phone.

Easy to set up an account with a great app on my phone. Excellent rewards for my spending. Reviewed on: 21st February 2024

Great bank with added Perks without any nasty surprises

Great bank with added Perks without any nasty surprises Reviewed on: 21st February 2024

Very simple to use and provides excellent customer s...

Very simple to use and provides excellent customer service whenever I have needed help. Moving money between current accounts and savings is also easy, which makes saving for specific things much more straightforward. Reviewed on: 21st February 2024

Great current account and app.

I have found the Chase current account to be the easiest bank current account to operate in 45 years of experience with various UK banks. The Chase bank app is particularly easy to use. It provides real time updates and seems very secure. Reviewed on: 21st February 2024

Easy to access and attractive rewards

Easy to access and attractive rewards Reviewed on: 21st February 2024

Great bank account and easy to use

The app is super easy to use, great features and regular updates on what is new. I signed up for several of the accounts to help me save more. Recommended products to several family and friends who now have also signed up. Reviewed on: 21st February 2024

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