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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Intuitive and great rates

I love using the Chase app because it is so intuitive. I am receiving a great rate for my savings - much better than my other bank. Reviewed on: 21st February 2024

Great App to use!

Great App to use!! Cashback rewards and the card to use when going on holidays! Absolutely brilliant interface, easy to use and very secure. Wish we had the same rewards as the American Chase but rather have some rewards than none!! Simply Amazing!!! Reviewed on: 21st February 2024

Savings review .

Very easy to use . Very straight forward . Not had any problems in the 9 months I have had an account. Reviewed on: 21st February 2024

Chase so simple to use

Such as simple app to use, makes everyday spending and saving so much easier Reviewed on: 21st February 2024

Easy to use app, and easy to set up new...

Easy to use app, and easy to set up new accounts Reviewed on: 21st February 2024

Best card to use abroad also excellent savings accou...

Best card to use abroad also excellent savings accounts; ease of access and set up. Reviewed on: 21st February 2024

My Chase Bank experience

My experience so far with Chase Bank has been superb. Of course, Chase’s 1% cashback on everyday spending and its round-up account are top perks to have, but I am particularly impressed with Chase's other excellent features. For example, its 24/7 customer support. Despite doing some reading beforehand on the app and its products, I was very unsure about its functionality given it was my first time using a digital-only app. Calling the app’s customer support was a great experience because a member of the customer support team guided me step-by-step in setting up the app according to my preferences It made me feel at peace knowing that I can lean on a very helpful customer support team that will answer my queries. Moreover, I love that I can create separate pots that I can use, such as one pot for holidays and another pot for groceries. Although this feature is evident with other banks, but something is appealing about Chase’s version. I believe it is the ability to select different colours and images to represent each pot. However, I do have only one drawback with Chase. The inability to create a joint account. This is something I would like to do with Chase because it will save me the hassle of setting up a personal and joint account with another bank. I believe if I were able to set up a joint account with Chase, I would have that peace of mind and an opportunity to experience something new which is something I desire. Reviewed on: 21st February 2024

Excellent bank account for both daily and savings

Excellent bank account, very easy to set up and great user friendly app. The option to 'round up' increases options for saving. Excellent customer services. Reviewed on: 21st February 2024

Itis a Bank that reassures you your money and accoun...

Itis a Bank that reassures you your money and account is in secure .The online app is simple and easy to use, the transaction are dealt with straight away. Overall my time with Chase has been excellent. Reviewed on: 21st February 2024

System and money

It has good system and maintaining customers money safe Reviewed on: 21st February 2024

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