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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Very good app and accounts.

Very good app, instant notifications of transactions, cashback and good savings account. Reviewed on: 21st February 2024

I have been very impressed with Chase, the app is ve...

I have been very impressed with Chase, the app is very easy to use and if I have had to contact customer services they have always been very quick in answering the phone and any queries have been dealt with efficiently. You actually get to speak to a real person. Reviewed on: 21st February 2024

I appreciate the cash back offer on Debit Card & No...

I appreciate the cash back offer on Debit Card & No Foreign Transaction Fees Reviewed on: 21st February 2024

Best Bank Account for me

Brilliant app with instant updates so I always know where I am with my account. The service centre were also helpful when contacted about a problem with my card and it was replaced quickly when requested. Good interest and rewards too! Reviewed on: 21st February 2024

I have been using chase for quiet a while now and I...

I have been using chase for quiet a while now and I can say it is the best online banking I have used so far and would definitely recommend chase to friends and family as it is one of the secured safest online banking app I have used Reviewed on: 21st February 2024

A highly efficient and reliable Banking service

Excellent service and the app works easily when organising payments and deposits. Card payments home and abroad always work well. It is such an efficient and reliable bank judging from my long experience of using different banks. Delighted. Reviewed on: 21st February 2024

A great bank

It’s very easy to transfer between my savings and current account. I can use my bank card abroad without any extra charges unlike some other banks which is very handy. It’s also very quick to transfer money and receive money as well as getting confirmation notifications for the transfers. I think this bank is the best bank I have been with yet. Reviewed on: 21st February 2024

It's really user friendly and offers best interest r...

It's really user friendly and offers best interest rates in the market. Reviewed on: 21st February 2024

More useful than a high street bank

All has been good so far, I've been able to webchat questions that have been answered much quicker than ringing your typical high street offerings. Reviewed on: 21st February 2024

Top Effort

Excellent experience right from the outset. Reviewed on: 21st February 2024

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