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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Current account

Easy ro manage. Customer service is amazing. I highly recommended it to all my friends. Reviewed on: 21st February 2024

I feel this bank is brilliant to use

I feel this bank is brilliant to use Reviewed on: 21st February 2024

Good value for money

Good value for money for Chase' current account which offers 1% cashback when you spend. Reviewed on: 21st February 2024

Slick, stylish, easy to navigate and fast.

Slick, stylish, easy to navigate and fast. What's not to like? Reviewed on: 21st February 2024

Easy to use - Rewards are good too.

Easy to use - Rewards are good too. Reviewed on: 20th February 2024

Out in Mexico on holiday, they try and rip you off o...

Out in Mexico on holiday, they try and rip you off on peso to $, or £ conversion, but Chase give me the actual commercial spot rate with no hassle or costs. I also get 1% interest for my first year, that is 10 times more than I get with my other provider Reviewed on: 20th February 2024

Money money

App very easy to follow, transferring quick and easy Reviewed on: 20th February 2024

Chase bank are the best thing since sliced bread!

Chase bank are the best thing since sliced bread! They have hands down the best easy access saver with amazing interest rates on your pot AND offer 1% back which is just amazing. Keep breaking the banking barriers chase I absolutely love you!! Reviewed on: 20th February 2024

Straightforward online banking without frills

App is easy to navigate. Overall experience is pleasant. Reviewed on: 20th February 2024

Easy to use, easy to get started, amazing benefits,...

Easy to use, easy to get started, amazing benefits, great interest rate, free to use to spend abroad, £15 cashback a month. can't ask for more. Reviewed on: 20th February 2024

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