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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Great service and very efficient.

Great service and very efficient. Highly recommend. Reviewed on: 20th February 2024

The most easy online bank account.ever!

Such an easy online bank account. It has Great rates. Especially love the cashback and the round up options - it’s amazing how you can quickly save with both. The app is easy to use and navigate around too. Ive spread the word how good it is and had friends and family all open an account. Reviewed on: 20th February 2024

The APP is modern designed and easy to use.

The APP is modern designed and easy to use. The cashback rewards is also very beneficial for it's users! Reviewed on: 20th February 2024

innovative and flexible

I like the flexibility of banking through the app , and the unusual idea of interest paid on (most of) what I spend. The round up scheme has given me a surprising amount to put toward something special Reviewed on: 20th February 2024

High quality customer service

The customer service is of a very high standard and the staff are always friendly and happy too help Reviewed on: 20th February 2024

I love the cashback feature on my bank's current acc...

I love the cashback feature on my bank's current account. The mobile app is user-friendly, making managing finances a breeze. Overall, a great banking experience! Reviewed on: 20th February 2024

Best thing I've done finanacially in years.

Best thing Ive done finanacially in years. love the flexibilty digital communication and cashback Reviewed on: 20th February 2024

Helpful account, responsive service

Great account with high availability, also providing cash back and interest. Great customer service too. Full of praise and no complaints. Reviewed on: 20th February 2024

I have Current Account & Savings Account, excellent...

I have Current Account & Savings Account, excellent service and love the round up, when you think your skint & waiting for Pay Day there's always a few pond in your Round Up Account to fall back on. Reviewed on: 20th February 2024

Excellent current account

Easy to use, transfer money into. Bonus for me is the cashback facility which means I do get a few pounds in savings Reviewed on: 20th February 2024

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