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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Best bank I ever been to

Since opening my chase account and my savings, I get controlled mor of my spendings, my savings rate is incredible. But what I like most about the chase of their emails communication are so simple and very easy to understand compare to any other bank. I love the way the provide some tips too on those emails. Best bank ever! Reviewed on: 20th February 2024

Great on line account.

Great on line account. Great benefits. Very reliable Reviewed on: 20th February 2024

The efficient bank at your fingertips.

I’m so glad I opened a current and a savings account with Chase bank. Having their App on my mobile phone makes organising my finances so much easier. They are very efficient, helpful and friendly. Reviewed on: 20th February 2024

Good customer service and easy to use App.

Easy to get hold of and easy to manage my account. The App is one of the best I've used. Reviewed on: 20th February 2024

App is easy to use.

App is easy to use. Interest rate is competitive. Easy to move money between accounts. Cash back is another benefit Reviewed on: 20th February 2024

Simple to set up; great for use abroad

Simple to set up; great for use abroad and straightforward to link to the savings options. Highly recommended. Reviewed on: 20th February 2024

Extremely easy to use

Extremely easy to use and if I have ever needed any help always been easy to get the answers I have needed Reviewed on: 20th February 2024

Chase customer since May 2022 - overall a great account

I have been a customer of Chase since May 2022 and it has been a great experience. A logical app that makes it easy to view transactions and, importantly, to move money around. I can split the bill at a restaurant whilst sitting at the table with friends. The round up savings is a nice feature also, as well as the 1% cashback which helps to top up savings as I spend. Reviewed on: 20th February 2024

I have never had an issue with chase.

I have never had an issue with chase. GREAT bank! Reviewed on: 20th February 2024

Service excellent

Excellent, quick solutions, flexible savings options. Reviewed on: 20th February 2024

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