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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Good all round.

Good all round. Good interest rates and cash back. Reviewed on: 19th February 2024

Very clear and easy to use.

Very simple app to use, very clear and easy to navigate. Customer service / support team efficient and helpful. Reviewed on: 19th February 2024

Great interest rates, easy to use app

I find the rates way better than .u previous bank and think the app is very good. Reviewed on: 19th February 2024

If only other accounts were as user friendly!

If only my other accounts were as user friendly and cost effective as Chase. The interest earned on day to day spending is exceptional, although I am slightly bemused by some of the exceptions. Reviewed on: 19th February 2024

Quick and simple

Easy to set up an account as well as other savings accounts and can easily call for help Reviewed on: 19th February 2024

Great account with excellent benefits

Great account with excellent benefits Reviewed on: 19th February 2024

Excellent product and service.

Excellent product and service. I would highly recommed chased especially with the very generous interest rate on savings, Reviewed on: 19th February 2024

Easy to open an account and enjoyable to use the app.

It was very easy and smooth to open an account with a seamless process via the app. A very clear and user friendly interface which is enjoyable to use. Customer service, to deal with a suspect transaction, was very good and relatively painless compared to previous experience with another bank. Reviewed on: 19th February 2024

Easy to use app and good interest

Easy to use app and good interest Reviewed on: 19th February 2024

I have enjoyed a fantastic experience with Chase for...

I have enjoyed a fantastic experience with Chase for over a year now. I love the fact that you get 1% cash back on any spending! Awesome. Reviewed on: 19th February 2024

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