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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Easy to use and secure

An easy to use card and app that also gives payback. The service provides strong fraud protection - both proactively and efficient recovery of fraudulent transactions Reviewed on: 19th February 2024

Great app great service and great rewards

Great app great service and great rewards Reviewed on: 19th February 2024

Simple for travel

Simple. Mostly used for money abroad at good rates Reviewed on: 19th February 2024

Very good, great service all round

Very good, great service all round Reviewed on: 19th February 2024

Great service at all times with a really clean app a...

Great service at all times with a really clean app and 1% cashback. Reviewed on: 19th February 2024

Simple, no fuss account with good interface app

Simple, no fuss account with good interface app Reviewed on: 19th February 2024

Great all round account

No fees abroad, good interest rates on savings pots and easy to use app Reviewed on: 19th February 2024

Making banking enjoyable.

Seamless Technology synergy making banking enjoyable. Reviewed on: 19th February 2024

Easy to use and reliable

The interface with Chase via the App is very straight forward. In my experience the App has been reliable, is quick to use and is easy to navigate. The 1% cashback on expenditure is a good bonus and keeps me interested in using Chase. Reviewed on: 19th February 2024

Easy setup and good customer service

Easy setup and good customer service Reviewed on: 19th February 2024

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