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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Great account with excellent benefits

Great account with excellent benefits Reviewed on: 19th February 2024

Excellent product and service.

Excellent product and service. I would highly recommed chased especially with the very generous interest rate on savings, Reviewed on: 19th February 2024

Easy to open an account and enjoyable to use the app.

It was very easy and smooth to open an account with a seamless process via the app. A very clear and user friendly interface which is enjoyable to use. Customer service, to deal with a suspect transaction, was very good and relatively painless compared to previous experience with another bank. Reviewed on: 19th February 2024

Easy to use app and good interest

Easy to use app and good interest Reviewed on: 19th February 2024

I have enjoyed a fantastic experience with Chase for...

I have enjoyed a fantastic experience with Chase for over a year now. I love the fact that you get 1% cash back on any spending! Awesome. Reviewed on: 19th February 2024

Chase is really easy to set up and use.

Chase is really easy to set up and use. The instant saving rates are great perks Reviewed on: 19th February 2024

Good to have round up figure and interest added.

It's good to have round up figure and interest added. If there is a credit card transaction instead of debit from owe account is more better, because don't need to worry about the money from bank straight away if stole by someone accidentally. Reviewed on: 19th February 2024

Excellent features and benefits with the Chase curre...

Excellent features and benefits with the Chase current account. User friendly app. Swift and efficient online assistance. Reviewed on: 19th February 2024

Great account with 1% cash back which beats any othe...

Great account with 1% cash back which beats any other bank account Reviewed on: 19th February 2024

Chase Bank highly recommended

Chase offers an excellent service with an easy option to open savings jars and transferring between accounts. It has excellent cash back and savings rates. Also a great addition is any time you spend money or money is transferred you get a notification on your mobile. Your spending activity is also highlighted in categories eg Travel, grocery, going out. I highly recommend both Chase current and savings account. Reviewed on: 19th February 2024

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