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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Easy customer service

Very efficient, when you call the customer service is very helpful and answers all the questions you may have. Reviewed on: 19th February 2024

The most innovative and intuitive banking app!

The most innovative and intuitive banking app I've ever used Reviewed on: 19th February 2024

Brilliant.

Brilliant. Nice and safe. Easy to follow online. Reviewed on: 19th February 2024

Great service

Great service provider and chase app is easy to understand. Reviewed on: 19th February 2024

More than two years of great customer experience!

I joined Chase since they enterted the UK market. I enjoyed their current account which was most appealing on the market and still remains one of the best if not the best. I had zero problems for the last +2 yrs. Reviewed on: 19th February 2024

The Chase app is very user friendly.

The Chase app is very user friendly. It notifies you immediately when you use your card and I love the round up facility and cash back. I have not experienced any negative issues. Reviewed on: 19th February 2024

different but brilliant.

different but brilliant................................. Reviewed on: 19th February 2024

Great account.

Great account. Have recommended it to at least 3 or my family members Reviewed on: 19th February 2024

Chase. Best bank in the UK

Such a smooth joining process. Excellent products. Great app. Reviewed on: 19th February 2024

Good service and perks - it just works

Good service and perks - it just works Reviewed on: 19th February 2024

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