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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Signing up was easy and user friendly.

Signing up was easy and user friendly. I easily added my virtual card to GooglePay as soon as I signed up, and the money back on daily expenses is something nice. Definitely will stay with Chase Bank for a long time. I also have a savings account and a roundup account so very pleased with everything. Reviewed on: 19th February 2024

Great interest.

Great interest.. great customer support Reviewed on: 19th February 2024

Very happy customer

Really easy to use both home and overseas with the added benefit of good interest and rewards. Reviewed on: 19th February 2024

Current account easy to use and online help is excel...

Current account easy to use and online help is excellent Reviewed on: 19th February 2024

Modern bank with useful and app that has regular upd...

Modern bank with useful and app that has regular updates. Good cashback with current account and easy to transfer to your account. Also good savings account which has a relatively high interest rate that is easy to transfer to. Reviewed on: 19th February 2024

Efficient and easy to use app and online

Efficient and easy to use app and online Reviewed on: 19th February 2024

Rapid customer responses on chat facility.

Rapid customer responses on chat facility. No robots or AI - clearly speaking with someone who understands plain language. Simple app. Cashback, round ups and savings interest seen and available on immediately and available. Reviewed on: 19th February 2024

Easy to use - keeps you informed everything in one p...

Easy to use - keeps you informed everything in one place - what’s not to like Reviewed on: 19th February 2024

Good , honest bank , pass on good interests rates fo...

Good , honest bank , pass on good interests rates for savers quickly. Reviewed on: 19th February 2024

Best banking app

Chase are responsive very quickly. I have 3 bank accounts but the chase app is the best. Its good the way you can switch to savings just like that, see roundups easier. Everything about chase is great. Reviewed on: 19th February 2024

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