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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Chase current account

Accepted everywhere, home and on holiday. Great app, never any downtime Reviewed on: 19th February 2024

Best bank

So easy to set up online, easy to set up payments, easy to transfer money, love the cashback from the roundup on the account and best interest rates Reviewed on: 19th February 2024

Excellent chase and me

Chase has been an excellent banking app for me. Also I was scammed recently so contacted customer service who quickly disabled my card and issued a new one to protect my money. Very impressive. Reviewed on: 19th February 2024

Love 1% cash back feature, high saving interest rate...

Love 1% cash back feature, high saving interest rate and overall chase bank app functionalities. Reviewed on: 19th February 2024

Easy and clear to manage it

Everything is easy to manage in the app. We do not even need to contact Chase’s customer service. I am old school and I am still use it fully without any assistance. Reviewed on: 19th February 2024

Everything just works as it should.

Everything just works as it should. Apps is well laid out and easy to use. Reviewed on: 19th February 2024

The many features of Chase bank!

Very easy to do budgeting as it divides my spending into months and days making it easy to read. Easy to identify where I spent due to merchant logo and automatically dividing it into categories. You can change the category if you like. Can set up budget goals to not exceed spending. Easy money saving feature where it rounds off your money to the nearest pound and sends the rest to a savings account with interest - very satisfying to see round numbers. Current account also has interest! Don’t really know if other banks do this but this is a very welcome touch. Asking for documents was very simple and easy - no problems with customer service. Moving money is very simple - tells you how much money you will have remaining before you move which makes it easy to do math. Security checks are also easy to do when you open the notification. No complaints using Chase honestly. Reviewed on: 19th February 2024

Amazing app experience

Amazing cashback, easy to use interface, intuitive user experience. Great service and amazing app. Reviewed on: 18th February 2024

Simple no nonsense bank account, no fees, easy trans...

Simple no nonsense bank account, no fees, easy transaction and complete transparency with excellent prompt customer support Reviewed on: 18th February 2024

Fee Free

Free to use in Europe when holidaying, simple but secure service which pays me 1% on my spending . I find it very easy to move money from different bank accounts to Chase accounts I have a savings account as well which pays me 4% well that done it for me and I opened three accounts with Chase, Never had any problems with Chase from I opened my accounts a few years ago.They have never charged me any fees ever from I opened the accounts , great services fee free . Reviewed on: 18th February 2024

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