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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Very easy to use.

Very easy to use. Excellent exchage rates and ease of use around the world. Constant updates about usage. Good security. Reviewed on: 18th February 2024

New customer to the chase service so far so good...

New customer to the chase service so far so good Reviewed on: 18th February 2024

Very easy to set up and use already have all my fami...

Very easy to set up and use already have all my family join Reviewed on: 18th February 2024

Chase bank is just an amazing, Ex, I have moved from...

Chase bank is just an amazing, Ex, I have moved from premier account to chase Reviewed on: 18th February 2024

Fantastic customer service and cash back offers!

Fantastic customer service and cash back offers! I’ve rarely needed help with the app or my account but every time I have the customer service has been exemplary. The cash back offer is also great, I like having the option to transfer this straight into the savings I hold with Chase. It’s also handy being able to break down my savings into different pots to keep clear how much money I have towards each. Reviewed on: 18th February 2024

Great initiatives and updates on account and products.

Great initiatives and updates on account and products. Reviewed on: 18th February 2024

Easy to set up.

Easy to set up. Not problems accessible help. Can see activities in the account quickly Reviewed on: 18th February 2024

great customer service

the app is easy to use. they answer the phone quickly and is easy to sort any issues. when wife got scammed they answered the Phan quickly and were responsive and exceptionally helpful. where is it too her other bank 45mins to answer the phone when you need a very quick response. we have had no problems with chase and recommend them. Reviewed on: 18th February 2024

Secure and sound.

Lost my phone last year, one phone call to cancel it on that phone and signed up on a new phone with all my login details, not a problem. Also needed to move some monies to another bank to pay a mortgage off and had to phone them to authorise the transfer, took a little longer, but am reassured that my money is safe. Reviewed on: 18th February 2024

Very helpful and reassuring

Any time I’ve needed to get in touch Chase have been really helpful and reassuring. Reviewed on: 18th February 2024

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