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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Very helpful and reassuring

Any time I’ve needed to get in touch Chase have been really helpful and reassuring. Reviewed on: 18th February 2024

Reliable and easy to use

Great for cashback on spending. Can see my LISA investment on nutmeg within the app. Reviewed on: 18th February 2024

Good bank for UK and overseas payments

Good bank for everyday use account or travel abroad. They don't charge any fee if you pay in any country outside UK. As well they have great customer service support. I I always can rely on them. Fast response and good service. Reviewed on: 18th February 2024

I love the round up function on my current account e...

I love the round up function on my current account enabling me to save without thinking and the casback on daily spending is a great bonus Reviewed on: 18th February 2024

App Very easy to use, plus excellent customer service

App Very easy to use, plus excellent customer service Reviewed on: 18th February 2024

The app is easy to set up and use.

The app is easy to use, I love the fact I can set spend limits onmy debit card. I have used my card whilst travelling, its great as I can see the purchase immediately on my phone, and no charges for using my card abroad. Have recommended to family and friends. Reviewed on: 18th February 2024

Since joining Chase I now use this bank as my main s...

Since joining Chase I now use this bank as my main spending account and use my other account for my bills. The 1% cashback on spending is a very attractive package which has also helped me to save a little bit of extra money for future purchases after a year. Reviewed on: 18th February 2024

Very easy to navigate using the Chase app

Very easy to navigate using the Chase app Reviewed on: 18th February 2024

excellent App, easy to use and fast plus 1% cash...

excellent App, easy to use and fast plus 1% cash back Reviewed on: 18th February 2024

Been with Chase for two years and have been a great...

Been with Chase for two years and have been a great bank to work with. I currently still earn 1% on transactions up to £15, which is a fantastic bonus. Also have a savings account with Chase which is simple and easy to manage on their great app. I also like the way they engage with the customers on up and coming products, not had that with any other bank. Reviewed on: 18th February 2024

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