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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I was looking for a card which I can use abroad.

I was looking for a card which I can use abroad. And it ticked all the boxes. I have saving account with them too. Their interest rate is competitive. Chase has a great customer service, and their app is very user friendly. Reviewed on: 18th February 2024

Best bank in the UK

Easy to open, easy to use! The app is wonderful, you can easily transfer money between accounts, make payments… Reviewed on: 18th February 2024

Wonderful service.

Wonderful service. Good interest rates Reviewed on: 18th February 2024

Excellent bank

I like banking through Chase because the app is easy to navigate and it's very secure. The cashback offer is also convenient. When I had to contact Chase, I contacted them through the app. Their customer service is excellent. They were quick to respond, even in the evening, and they were very helpful! Reviewed on: 18th February 2024

Earn cashback is easy but just for the first 12 months.

Earn cashback is easy but just for the first 12 months. I hope to earn cashback unconditionally after 12 months. Reviewed on: 18th February 2024

Great bank, always quick and reliable

Great bank, always quick and reliable Reviewed on: 18th February 2024

It is the first time I have been very pleased with b...

It is the first time I have been very pleased with banking experience, the user experience is excellent Reviewed on: 18th February 2024

Chase Excellence

Easy to view app great service and great rewards Reviewed on: 18th February 2024

Amazing Bank

I was advised by my girlfriend to join the Chase Bank. It was the best decision that I made last year. Every issue I have is sorted out within minutes. No hassle, no problem. Amazing Bank Reviewed on: 18th February 2024

Great app makes using account easy.

Great app makes using account easy. Reviewed on: 18th February 2024

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