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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Great service and excellent products

Great service and excellent products Reviewed on: 18th February 2024

Love the cash back and how easy it is to use.

Love the cash back and how easy it is to use. Also so easy to use abroad Reviewed on: 18th February 2024

Having chase card is like having multiple currencies...

Having chase card is like having multiple currencies in one card! Go everywhere without worrying changing currencies! The exchange rate is competitive and you earn cash back aswell with Chase! Reviewed on: 18th February 2024

Always someone available if you need them.

Always someone available if you need them. App is fantastic. Reviewed on: 18th February 2024

You get what it says you'll get on the tin.

You get what it says you'll get on the tin. Interest on the current account, even better on the savings account and round up and cashback too. Reviewed on: 18th February 2024

I have both the current account and the savings acco...

I have both the current account and the savings account excellent with no issues. When I have contacted the bank the customer service I have has been exemplary. Reviewed on: 18th February 2024

Easy bank account and excellent savings account.

Easy bank account and excellent savings account. Reviewed on: 18th February 2024

The best user friendly bank services and mobile app.

The best user friendly bank service and mobile app. Everything is straightforward and human sensible. Competitive 1% cashback with unspecified retailers that encourages me mainly use Chase as my spending account. Reviewed on: 18th February 2024

Easy and simple to operate

Very easy to both onboard and operate the account on a day to day basis, easy link to savings account. Presentation of information is really clear. Reviewed on: 18th February 2024

Customer service incredible!

Customer service incredible! plus cashback! Reviewed on: 18th February 2024

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