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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Brilliant banking

Brilliant banking, it a good banking system and I will promote the Chase Reviewed on: 18th February 2024

5 Star Bank

Easy to use current account and savings account - good cash back - with helpful customer service when needed Reviewed on: 18th February 2024

Great service and easy to use banking app

Great service and easy to use banking app Reviewed on: 18th February 2024

easy to use app.

i opened my account nearly 2 years ago and have been delighted with it. i get cashback each month and the app. is very easy to use Reviewed on: 18th February 2024

Customer Support and Saving Rates

The speed, efficiency and effectiveness of the online 24/7 customer support - it is the best I've ever experienced. Also, the long-term saving rates are very good, which coupled with the 1% cashback on purchases, make Chase a great offering for everyday spending and saving. Reviewed on: 18th February 2024

Great all round current account

Easy account to set up, great features with easy to use App. Love the extras like cashback on spends and interest on account balance. Reviewed on: 18th February 2024

Real people

No issues trying to contact the bank when required and speaking to a real person Reviewed on: 18th February 2024

Good banking app and excellent for cashback

Good banking app and excellent for cashback Reviewed on: 18th February 2024

The app.

The app is so easy to use and the instant alerts of account activity very helpful especially when out shopping. Reviewed on: 18th February 2024

A Good Money Management Tool

The Chase current account is secure, convenient, easy to use and is a simple way to monitor and control your spending. Reviewed on: 18th February 2024

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