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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Great Bank and service

It's a great bank and I've never had an issue with anything and there easily contactable when you do have a question Reviewed on: 18th February 2024

Since opening my Chase Bank account, I have had noth...

Since opening my Chase Bank account, I have had nothing but great customer service, able to see my money in and out clearly, refunds within the next working day, sometimes even on a Saturday! Notifies me when work is being done on the app, honestly would never go back to any other bank!! Reviewed on: 18th February 2024

Quick to sort problems out over phone.

Quick to sort problems out over phone. Reviewed on: 18th February 2024

I love the simplicity of the app.

I love the simplicity of the app. The customer service is spot on and the interest is great Reviewed on: 18th February 2024

I moved to chase just over a year ago and the experi...

I moved to chase just over a year ago and the experience I have had is by far superior to my old bank. Reviewed on: 18th February 2024

Professional, helpful & outstanding customer services

I had a query about one of my transactions & they dealt with this issue swiftly & professionally. During another transaction I was transferring a large sum of money & the security measures in place were excellent to ensure it was something I was processing. On a different transaction I had possible fraudulent activity going on, the team were brilliant & resolved this matter instantly. I can recommend Chase Bank enough. Reviewed on: 18th February 2024

very easy to use app even for us oldies i strongly r...

very easy to use app even for us oldies i strongly reccomend this bank every thing at your fingertios Reviewed on: 18th February 2024

Very easy to use app, notifications appear instantly...

Very easy to use app, notifications appear instantly which is reassuring that nobody else has hacked my account. Clear record on spends and round up option a good way to save some money. Reviewed on: 18th February 2024

Easy to use app

Easy to use app with very friendly staff when you need to speak to someone. Reviewed on: 18th February 2024

Brilliant banking features, ticking all my boxes

Loved that you could open this account without having to switch and also the cashback feature.it has been a really quick and easy setup with no issues.offer a good savings rate too. I’m so glad I opened this. I even used the card abroad with no issues. It has ticked all my boxes and I have recommended it to family and friends. Reviewed on: 18th February 2024

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