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Chase Bank: Current account reviews

4.86
Based on 49,011 reviews, last reviewed 23rd Jul 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026
Ben's avatar
Ben

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

5
Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Luckiest customer

5
I’ve genuinely had such a positive experience with Chase. From day one, the app has been incredibly intuitive, clean and easy to navigate — everything just works exactly as it should. What really stands out is the transparency. No hidden surprises, clear breakdowns of spending, and the cashback feature is actually rewarding rather than gimmicky. It feels like a bank that’s built around how people actually manage their money today. Customer service has also been excellent whenever I’ve needed support — quick responses, helpful explanations and no unnecessary back-and-forth. The savings rates are competitive, the security features give real peace of mind, and overall it just feels modern and efficient. It’s refreshing to use a bank that feels aligned with the way we live now. Honestly, one of the best banking experiences I’ve had. Reviewed on: 13th February 2026

Everything all good

5
Everything all good I am happy with Chase and can recommended them Reviewed on: 13th February 2026

I ve not been a customer of Chase for very long but...

5
I ve not been a customer of Chase for very long but I am very impressed evertjing is smooth & very easy. Reviewed on: 13th February 2026

Good and efficient customer service

5
Good and efficient customer service Reviewed on: 13th February 2026

Best bank that I have ever used, first class custome...

5
Best bank that I have ever used, first class customer service Reviewed on: 13th February 2026

Just a great all-round bank!

5
Great app and great customer service - what’s not to like! Reviewed on: 13th February 2026

Fantastic bank, easy set up, great incentive, brilli...

5
Fantastic bank, easy set up, great incentive, brilliant rates and no charges Reviewed on: 13th February 2026

Excellent app, happy with product.

5
Excellent app, happy with product. Reviewed on: 13th February 2026

Excellent bank and interest rate - very helpful when...

5
Excellent bank and interest rate - very helpful when i rang up with a problem. Easy to access account via the chase app. i like the 'round up' when you make a purchase and it is a great interest rate. Reviewed on: 13th February 2026

Security and state of the art facilities

5
Chase current account provides confidence of a dyed in the wool financial institution with state of the art technology. Reviewed on: 13th February 2026

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