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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great customer service despite now having any physic...

Great customer service despite now having any physical branches! Super easy and intuitive to use. Love how it makes my finances so much more manageable. Truly the best bank out there. Reviewed on: 18th February 2024

Chase are professional, polite, very easy to deal wi...

Chase are professional, polite, very easy to deal with and you get to talk to someone in customer service if needs be. Highly recommended online bank. Reviewed on: 18th February 2024

Chase delivers quick response when I have a question...

Chase delivers quick response when I have a question about my bank which I need to know asap but with chase I can always contact someone whenever wherever Reviewed on: 18th February 2024

Super happy with the experience.

Super happy with the experience. Exceptional customers service, who helps you solve problems in no time. Reviewed on: 18th February 2024

One year with chase - Excellent

I have been with Chase for for a little over a year now, I love how good there customer service is and the cash back system as I literally get cash back on every single purchase I make, I have recommended Chase to all of my family and friends and I have lots of people using them, amazing company! Reviewed on: 18th February 2024

Super fast and helpful customer service, very easy t...

Super fast and helpful customer service, very easy to set up. Rarely any waiting when calling. Reviewed on: 18th February 2024

Good customer service the app is very easy to use

Good customer service the app is very easy to use Reviewed on: 18th February 2024

Outstanding 5* Bank

Excellent, simple to use easy to access, best on-line bank around. Like the extras ie round up and also claiming cash back, all the little things help towards saving. Get excellent interest rates on the savings account, far higher than high street banks. Recommended this bank to many family and friends. Reviewed on: 18th February 2024

Easy to use and manage.

Easy to use and manage. Getting reward from payment is just brilliant. Reviewed on: 18th February 2024

I am a happy Chase customer!

I have enjoyed using Chase since day 1. No problems and clear instructions plus plenty warning of any changes. Also rewards on spending and they continue even after 1st year. Reviewed on: 18th February 2024

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