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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Simple easy transactions and accessible, responsive...

Simple easy transactions and accessible, responsive customer service Reviewed on: 18th February 2024

My Experience with Chase Bank"

I've been a customer at Chase Bank for over a year now, and I couldn't be happier with their service. From their user-friendly online banking platform to their helpful and knowledgeable staff in-branch, Chase consistently exceeds my expectations. Their mobile app makes managing my finances on-the-go a breeze, and I appreciate the convenience of their extensive ATM network. Overall, I highly recommend Chase Bank for anyone looking for reliable banking services with top-notch customer support. Reviewed on: 18th February 2024

Bank with Chase

It’s so easy to get in touch with them and sort issues. I love the round-up and other savings options! Reviewed on: 18th February 2024

What customer service? Had no need for it!

I’ve not had to use customer service more than once and I’ve been banking with Chase from launch holding both current and saving accounts. They’ve created really good products that offer great ease of use, excellent cash backs and really smart account management. I couldn’t imagine switching away to another brand! Reviewed on: 18th February 2024

Chase offers a near perfect service, I can't imagine...

Chase offers a near perfect service, I can't imagine ever needing to change banks. Reviewed on: 18th February 2024

Dedicated and helpful

Since being with chase they’ve helped me with my savings and budgeting, they have been amazing and they offer cash back and they have a separate account for roundups so there is always money in your accounts even when you least expect it. I’d 100% recommend chase to anyone Reviewed on: 18th February 2024

Excellent service

It is easy to get in touch with the bank when needed. Security measures are I place when several yments in large amount are made. Reviewed on: 18th February 2024

Good savings on round ups, easy to use app.

Good savings on round ups, easy to use app. Reviewed on: 18th February 2024

easy to use app, works very well and flexible

easy to use app, works very well with google pay and wallet, good notifications and information Reviewed on: 17th February 2024

great for cashback,great for cashback,great for cash...

great for cashback,great for cashback,great for cashback,great for cashbackgreat for cashback,great for cashbackgreat for cashbackgreat for cashback,great for cashback Reviewed on: 17th February 2024

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