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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great bank - seamless experience and appreciate the...

Great bank - seamless experience and appreciate the extra benefits. I feel like a valued customer Reviewed on: 17th February 2024

Great service, really good benefits.

Great service, really good benefits. Reviewed on: 17th February 2024

Just love Chip and use it daily.

Just love Chip and use it daily. I like the fact that you get cash back as you spend. Also because you put the money in before you spend it’s easier to control your budget. Reviewed on: 17th February 2024

I love the fact that you give cash back but it's har...

I love the fact that you give cash back but it's hard to remember to always put in £500 Reviewed on: 17th February 2024

Great bank with great perks.

Great bank with great perks. Love that you can use the bank abroad with no fees. Saving is made easy with great interest rates and moving money around is simple. I've already recommended Chase to friends who have signed up for accounts too. Reviewed on: 17th February 2024

Love this bank as it shows you how and where you are...

Love this bank as it shows you how and where you are spending etc Reviewed on: 17th February 2024

The app is very clear, precise, and easy to navigate.

The app is very clear, precise, and easy to navigate. On the one occasion I used customer services chat option, after an initial small glitch, everything went extremely well, and I found the assistance very good and efficient. Reviewed on: 17th February 2024

excellent bank, easy to use app and great knowledge...

excellent bank, easy to use app and great knowledge on how to increase your interest rates Reviewed on: 17th February 2024

The ability to talk to a real person.

The ability to talk to a real person was very welcome while I set up my account Reviewed on: 17th February 2024

Excellent bank with lots of perks, 1% cashback and f...

Excellent bank with lots of perks, 1% cashback and fee fee when abroad Reviewed on: 17th February 2024

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