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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Generally impressive

App generally works well though on ocassion it may not, requiring some patience to perform the required function. When I needed to speak with an operator on the phone they answered impressively quickly compared to other banks. Reviewed on: 17th February 2024

Easy and user friendly App.

Easy and user friendly App with up to the minute updates on spending and deposits. A brilliant reward system that pays you to spend. Reviewed on: 17th February 2024

Excellent app is amazing works a treat.

Excellent app is amazing works a treat. Everything about the account works flawlessly Reviewed on: 17th February 2024

Fantastic App

Chase have developed a fantastic banking app that is extremely easy to use, track and manage all your transactions. You can locate where each transaction was made on a map and see a running total of different types of payments. Reviewed on: 17th February 2024

Best everyday current account

Been with Chase for just over 3 years having switched from a more traditional bank. The experience has been incredible, always quick to respond to any queries, nice to also get cash back on everyday spending. App is great - very user-friendly. Would 100% recommend Reviewed on: 17th February 2024

Best bank you can get with rewards.

Best bank you can get with rewards. I only have a current account and a savings account, with 1% cashback and 5% on round up help stretch my budget even further. Reviewed on: 17th February 2024

Very good at protecting your money.

Very good at protecting your money. Great responsive customer service. Good reward scheme. Reviewed on: 17th February 2024

Amazing bank

Quick & easy to set up. Great app that gives lots of useful information. Love the savings account and cash back rewards. Excellent all round. Reviewed on: 17th February 2024

Very quick to sort out problems with my card.

Very quick to sort out problems with my card. Reviewed on: 17th February 2024

It easy o track my spending & gives good notice whe...

It easy to track my spending & gives good notice when I buy Reviewed on: 17th February 2024

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