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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent app and good to use for travelling

Excellent app and good to use for travelling Reviewed on: 17th February 2024

Straightforward banking with rewards and no fees.

Straightforward banking with rewards and no fees. Especially useful whilst travelling abroad, no fees or charges for making debit card transactions with the current Mastercard exchange rate. Reviewed on: 17th February 2024

Excellent bank and customer service

The 1% cashback is great as uis the round up account especially paying 5%, also the savings account paying 4.1% is great Reviewed on: 17th February 2024

Best Current Account!

Navigating the Chase app is easy, customer service is great and the rewards are brilliant! I have had current accounts with other banks and this is by far the best. Reviewed on: 17th February 2024

Great app, nice to have DDs coming out of savings ac...

Great app, nice to have DDs coming out of savings accounts and the ease of making new accounts. Reviewed on: 17th February 2024

Seamless baking that’s a pleasure to use

Seamless baking that’s a pleasure to use Reviewed on: 17th February 2024

Excellent .

Excellent experience all round. Quick to respond to questions. Reviewed on: 17th February 2024

A year on and still happy

Banking with them for a year now and find the app easy to navigate. They give you a breakdown of how you have spent your money and what sort of purchases you have made which helps with planning. Like the fact you earn a little interest on a current account for your spends. Reviewed on: 17th February 2024

Chase review

Really good overall as a current account. Love the 1% cash back. Reviewed on: 17th February 2024

Helpful at a difficult time in my life.

Customer service were very helpful when I was a victim of fraud at a difficult time in my life. Reviewed on: 17th February 2024

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