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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Easy to use and a good travel card

Easy to set up and when I needed to speak to someone it was easy to do through the app. Easy to use and enjoy round up and cash back. I use it as my main card when travelling abroad as there are no fees usually. Reviewed on: 17th February 2024

Great service with excellent customer service and ea...

Great service with excellent customer service and easy to follow app. Reviewed on: 17th February 2024

Easy to use app, easy savings account with a good in...

Easy to use app, easy savings account with a good interest rate. The cashback offer and rounding up savings pot are great, and a clear winner Reviewed on: 17th February 2024

Good bank.

Good bank. Simple app to use. Easy to navigate and find information. Reviewed on: 17th February 2024

Simply The Best....

So Easy to use, chatting with the support team via the app messages give you prompt replies if you have a problem, lose a card, a wrong payment no matter what time of day you can connect to them in the UK or abroad. So happy I joined. Reviewed on: 17th February 2024

Easy to use, good security measures in place and whe...

Easy to use, good security measures in place and when phoning customer help I spoke to an actual human who was very helpfull. Reviewed on: 17th February 2024

Best online bank

Best online bank The very clear and precise easy to read online documents. Payment are often processed while still at the checkout. Of he supermarket And interest on the balance in the account, easy to transfer money from the savings account Reviewed on: 17th February 2024

Does everything well.

Extremely simple. Great savings rates. Cashback is a cool bonus. No fees abroad very useful. No complaints! Reviewed on: 17th February 2024

Easy set up and use

Very easy to set up and use the account. Great savings rate and good rates when using the card abroad with no fees! Reviewed on: 17th February 2024

Speedy and helpful customer service via app

Speedy and helpful customer service via app Reviewed on: 17th February 2024

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