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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Amazing Chase

I love my chase account, excellent communication and I love the ease of access to my account Reviewed on: 13th February 2026

All round great account

Had Chase for about 3 years, never had any problems. Great for saving too. Reviewed on: 13th February 2026

Chase bank - modern and forward thinking

Chase are easy to deal with and provide attractive offers for savings products. Their app is clear and straightforward. Reviewed on: 13th February 2026

Worthwhile

It encourages people to save even small amounts Reviewed on: 13th February 2026

Everything just works.

Everything just works. Never had any problems Reviewed on: 13th February 2026

I’ve only had my account a short time, but I find it...

I’ve only had my account a short time, but I find it easy to navigate around and I like the features., Reviewed on: 13th February 2026

Consistently excellent.

Consistently excellent. Customer service, second to none Reviewed on: 13th February 2026

It’s a good always happy to help and friendly

It’s a good always happy to help and friendly Reviewed on: 13th February 2026

Easy to open current account with a very clear and u...

Easy to open current account with a very clear and useful app, great features and excellent customer service when needed, they went above and beyond to sort out an issue I have previously. Simple and easy to use with the correct type of features I am looking for, just need a joint account option Reviewed on: 13th February 2026

Very efficient Customer Service

Always prompt to answer my calls and queries resolved satisfactorily. Easy to use app with all the info I need easily accessible. Reviewed on: 13th February 2026

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