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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

easy banking

simple and intuitive to use the most cost effectiuve bank account I've ever had Reviewed on: 17th February 2024

Chase current account

Never really needed customer service but based my answer on the way they keep you thoroughly well informed. day to day usage is so easy, the App is very user friendly and you earn interés on a current account. The option of using round up is also a handy stealth saving tool. Love it. Reviewed on: 17th February 2024

Great Banking Experience

Efficient operation. Great Customer Service. Best banking deal in the market. Upto date information to minimise fraud, easy to use systems. Reviewed on: 17th February 2024

Received a scam call as Chase bank , at the same ti...

Received a scam call as Chase bank , at the same time I called Chase bank from another phone & they responded immediately Reviewed on: 17th February 2024

Professional, efficient & friendly

Works well with very little need to contact - when I have had a query great to speak to someone who speedily resolves it Reviewed on: 17th February 2024

EXCELLENT CUSTOMER SERVICE

I have has 2 queries since having a Chase bank account, and both were cleared up very quickly via their online chat. Brilliant customer service Reviewed on: 17th February 2024

A great banking experience

A great banking experience all what you need online and if you need help very quick to get through on the phone. Reviewed on: 17th February 2024

Best Bank In The Uk By Far.

Best Bank In The Uk By Far. Great service all year and never been disappointed by their service. Its highly recommended. Reviewed on: 17th February 2024

Excellent

Everything is so straight forward. Reviewed on: 17th February 2024

Perfect service, easy to use app, tremendous and fla...

Perfect service, easy to use app, tremendous and flawless experience with chase, recommended to multiple friends and family. Great rewards, app is user friendly, transactions are easy to keep track of, action to move money is simple to move across bank accounts. Reviewed on: 17th February 2024

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